Community Fibre Review (2026)

Community Fibre is London's largest independent full fibre provider, delivering FTTP broadband to over 1 million premises in the capital. Packages start from £20/month for 150 Mbps up to 3 Gbps for around £49/month. Community Fibre offers some of the lowest latency in the UK at 5–15 ms and symmetrical upload speeds on selected packages.

Community Fibre Packages and Pricing

Community Fibre offers exclusively FTTP broadband across London. Essential 150 delivers 150 Mbps for £20/month — one of the cheapest full fibre deals in the UK. Superfast 300 offers 300 Mbps for around £25/month. Ultrafast 1 Gig provides 1,000 Mbps for approximately £35/month. The flagship Hyperfast 3 Gig delivers 3,000 Mbps for roughly £49/month — the fastest residential broadband available in London. All packages include a Wi-Fi 6 router, unlimited data and no mid-contract price rises. Contracts are typically 24 months with rolling monthly options available. Community Fibre frequently runs promotional deals with free installation and reduced introductory rates. The provider focuses solely on London, giving it deep coverage across boroughs.

Community Fibre Speeds and Performance

Community Fibre's FTTP network consistently delivers among the fastest and most stable broadband in the UK. The 3 Gbps package is the fastest residential connection available in London. Upload speeds on the 1 Gig and 3 Gig packages are symmetrical, matching download speeds — a major advantage over Openreach FTTP where uploads are typically capped at 115 Mbps. Latency sits at an exceptional 5–15 ms, making Community Fibre one of the top choices for competitive gaming and real-time applications. The network is purpose-built with no legacy infrastructure, avoiding the congestion issues that affect older cable or FTTC networks. The included Wi-Fi 6 router handles multiple devices efficiently, and Community Fibre offers mesh add-ons for larger homes.

Community Fibre Coverage and Customer Service

Community Fibre is exclusively available in London, covering over 1 million premises across boroughs including Westminster, Lambeth, Southwark, Camden, Islington and Tower Hamlets. The network is expanding rapidly through agreements with housing associations and local councils. Customer service scores are consistently strong. Community Fibre has featured among the top-rated broadband providers in independent reviews. Support is available via phone, live chat and email. Community Fibre participates in the Automatic Compensation scheme. Trustpilot reviews average above 4.5 out of 5 — one of the highest ratings for any UK broadband provider. The main limitation is geographic: Community Fibre is only available in London.

Should London Residents Choose Community Fibre?

For London residents in covered areas, Community Fibre is arguably the best broadband option available. Prices undercut BT and Hyperoptic for equivalent speeds. Symmetrical uploads, ultra-low latency and no price rises make it exceptional value. The 3 Gbps package is unmatched by any Openreach-based provider. Hyperoptic is the closest competitor in London apartment buildings. For areas where Community Fibre is not yet available, BT Full Fibre or Vodafone on the Openreach network are solid alternatives. Check your postcode on the Community Fibre website — coverage is expanding and your area may have recently been connected.

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Frequently Asked Questions

Where is Community Fibre available?

Community Fibre is exclusively available in London, covering over 1 million premises across boroughs including Westminster, Lambeth, Southwark, Camden and Tower Hamlets. Coverage is expanding through housing association and council agreements.

Is Community Fibre better than BT?

In London, Community Fibre typically offers faster speeds, lower latency, symmetrical uploads and cheaper prices than BT. The main advantage of BT is nationwide availability. For London residents, Community Fibre is often the stronger choice.

How fast is Community Fibre 3 Gbps?

Community Fibre's 3 Gbps package delivers approximately 3,000 Mbps download and symmetrical upload speeds. It is the fastest residential broadband available in London and one of the fastest in the entire UK.

Does Community Fibre raise prices mid-contract?

No. Community Fibre does not apply mid-contract price increases, unlike BT, Sky and Virgin Media which all raise prices annually. Your monthly cost stays fixed for the duration of your contract.

Related Guides

Hyperoptic vs Community Fibre · Fastest Broadband UK · Best Broadband Deals · Broadband in London · Best Fibre Broadband Deals

Methodology & Sources

Information in this guide is sourced from Ofcom market reports, Openreach coverage data, ISPreview.co.uk, provider websites and independent broadband research from Point Topic and Thinkbroadband. Prices and availability are checked monthly. Speed data reflects advertised average speeds from provider Key Facts documents.