Community Fibre Broadband Profile

About Community Fibre Broadband

Community Fibre is a UK broadband provider offering full fibre (FTTP) broadband on the Openreach network, primarily serving London. Community Fibre stands out with no mid-contract price rises, meaning the price you sign up at is the price you pay for the full contract term. The provider holds a 4.7/5 rating on Trustpilot.

Community Fibre Broadband Packages and Pricing

Community Fibre offers the following broadband packages as of March 2026: Double speed promos: 200 Mbps symmetric (~£19-25/m), 600 Mbps (~£25-30/m), 1 Gbps (£25/m 24m contract), 2.3/2.5 Gbps (£27/m flash sale save £310, 24m). Up to 5 Gbps premium (~£63/m). All unlimited data, no line rental. Exact prices vary by promo.
symmetric full fibre speeds. Higher tiers WiFi 500-950 Mbps.Community Fibre Deals, Packages Contracts are typically 12 months and 24 months..

Network and Technology

Community Fibre's broadband runs on 100% full fibre (FTTP/FTTH/FTTH), own network (build, own, operate; uses Openreach ducts/poles for install only, not shared with other ISPs).. Coverage: Primarily London and select areas in South East (Essex, Kent, Surrey, Sussex). Postcode checker on site.Community Fibre. Router: Included free: Linksys WiFi5/6/7 (MR9600/MX20000/M60/M62 depending on tier, WiFi7 on 1Gbps+). Next-gen WiFi7 on high speeds.Community Fibre Help.

Customer Service and Satisfaction

Community Fibre has a Trustpilot rating of 4.7/5 Excellent (74,053 reviews).Trustpilot. Ofcom data: No specific complaints/satisfaction data found for March 2026. General Ofcom UK avg used in marketing (69.4/18.4 Mbps). High customer satisfaction per Which? (72%, 3rd/12).. Support: UK/London-based, phone 0800 082 0770 (Mon-Fri 8am-9pm, weekends/BH 9am-7pm), live chat (9am-7pm/8pm), highly praised (98% negative replies). Community Fibre.

Price Rises and Contract Terms

Promo: No mid-contract rises (locked to 2027/2028), ends Feb 2026. Standard: Previously £2 Apr each year in-contract; now removed for new. Out-of-contract: +£4/month (+£5 higher tiers). Ofcom banned opaque CPI+X percentage-based price rises from January 2025 — all UK providers must now state a clear fixed pound amount for any mid-contract increase. All broadband contracts come with a 14-day cooling-off period, and switching is handled through One Touch Switch — your new provider manages the process with no need to contact your current one.

Frequently Asked Questions

Is Community Fibre broadband any good?

Community Fibre has a 4.7/5 Excellent (74,053 reviews).Trustpilot Trustpilot rating. Key strengths include symmetrical speeds (up to 72x/272x uk avg). Check your postcode to see if Community Fibre is available at your address and compare with other providers.

What speeds does Community Fibre offer?

Community Fibre offers broadband speeds ranging from 200 Mbps to 950 Mbps, depending on your chosen package and what is available at your address.

Does Community Fibre have mid-contract price rises?

No. Community Fibre guarantees no mid-contract price rises. The price you sign up at stays the same for the full contract term. This sets Community Fibre apart from most major UK providers.

Where is Community Fibre available?

Primarily London and select areas in South East (Essex, Kent, Surrey, Sussex). Postcode checker on site.Community Fibre Enter your postcode on CompareFibre to check availability and compare deals from all providers at your address.