KCOM Fibre Broadband Deals (April 2026)

KCOM is the dominant broadband provider in Hull and East Yorkshire, offering its Lightstream FTTP packages at 100, 300, 500 and 900Mbps. Prices range from £39.99/month (Power Fibre 100) to £54.99/month (Power Fibre 900) on 24-month contracts. KCOM operates its own full-fibre network and is not reliant on Openreach — making it the only provider for most Hull residents.

KCOM Lightstream FTTP Packages and Prices

KCOM's April 2026 Lightstream FTTP range includes four packages on 24-month contracts: Power Fibre 100 (100Mbps symmetric) at £39.99/month; Power Fibre 300 (300Mbps symmetric) at £44.99/month; Power Fibre 500 (500Mbps symmetric) at £50.99/month; and Power Fibre 900 (900Mbps down, 500Mbps up) at £54.99/month. All plans include unlimited data, a static IP address, and an eero 6+ mesh router as standard. Annual price increases of £1–3/month are factored into contracts, and a £49.99 engineer visit fee applies for home wiring issues. KCOM also maintains a 12-month contract option on some tiers. Hull Fibre is a related entity that KCOM uses in some retail contexts. KCOM also offers a Flex social tariff at reduced rates for eligible customers on qualifying benefits.

Why Hull Has a Separate Broadband Network

Hull's telecommunications infrastructure has a unique history. When the national Post Office telephone network was nationalised in the 1960s, Kingston upon Hull maintained its own independent telephone exchange — originally the Kingston Communications Corporation and later KCOM Group. This means Openreach (which was built on the old BT Telecom network) does not operate in Hull. Residents in the HU1–HU10 postcode area cannot get broadband from BT, Sky, TalkTalk, or most other national ISPs — KCOM is effectively the only option. KCOM's network covers approximately 305,000 premises in Hull, East Yorkshire, and parts of Lincolnshire. The monopoly position means consumers in Hull have limited price competition, but KCOM has invested heavily in full-fibre, completing its Lightstream FTTP rollout ahead of many other UK cities.

KCOM Network Performance and Reliability

KCOM's FTTP network delivers consistently low latency — typically under 10ms — making it well-suited for gaming, video calls, and real-time applications. Ofcom's 2025 data rated KCOM at 16 fault incidents per 1,000 customers, which is low by industry standards. However, Ofcom also flagged long call-wait times for KCOM customers contacting support by phone. KCOM claims 99.999% network availability for its Lightstream service. In late 2025, KCOM announced a partnership with Nokia to deploy XGS-PON 10Gbps-capable infrastructure, laying the groundwork for multi-gigabit consumer products in future. The eero 6+ mesh router included with all Lightstream plans supports Wi-Fi 6 and whole-home mesh extension with additional eero nodes.

KCOM vs National Providers: Value Assessment

KCOM's pricing is higher than equivalent speeds from national providers in competitive areas. BT's Full Fibre 900 costs around £48/month, compared to KCOM's Power Fibre 900 at £54.99/month — a meaningful gap. Gigaclear's 900Mbps rural plan is available for just £24/month in comparable non-Openreach areas. However, for Hull residents, KCOM is the only viable option, and the network quality is high. The inclusion of a static IP address and eero 6+ mesh router as standard — features that cost extra at BT or Sky — partially offsets the higher price. The Flex social tariff gives eligible benefits recipients access to KCOM at reduced rates, addressing affordability concerns in the city.

Compare Broadband Deals at Your Address

If you are in the Hull or East Yorkshire area, enter your postcode to confirm KCOM availability and check which Lightstream package best suits your household's needs. Customers outside the HU postcode area should compare Openreach-based providers instead.

Frequently Asked Questions

Can I get BT or Sky broadband in Hull?

No. BT, Sky, TalkTalk, and most other national ISPs are not available in Hull. KCOM operates its own independent telephone and broadband network — separate from Openreach — meaning national providers have no infrastructure in the HU postcode area. KCOM is the dominant provider for residential broadband in Hull.

Does KCOM Lightstream include a router?

Yes. All KCOM Lightstream packages include an eero 6+ mesh router (sometimes multiple nodes for larger homes) as standard. The eero 6+ supports Wi-Fi 6 and can be extended with additional eero mesh nodes. A static IP address is also included with all plans — an unusual inclusion not commonly offered by consumer ISPs at no extra cost.

What is KCOM's social tariff?

KCOM's Flex tariff provides reduced-price broadband for customers receiving Universal Credit, Pension Credit, or other qualifying benefits. The Flex tariff offers a lower monthly rate than standard Lightstream plans, making broadband more accessible for lower-income households in Hull. Eligible customers should contact KCOM directly to apply.

Related Guides

Gigabit Broadband Deals · Social Tariff Broadband · BT Broadband Deals · Sky Fibre Broadband Deals · Rural Fibre Broadband

Methodology

This guide is based on publicly available data from Ofcom, provider websites, and independent sources including ISPreview.co.uk, Thinkbroadband, and Point Topic. Pricing, speeds, and availability were verified in April 2026 and are subject to change. CompareFibre is editorially independent — providers do not pay for placement or influence our recommendations.