Gigaclear Broadband Profile

About Gigaclear Broadband

Gigaclear is a UK broadband provider offering full fibre (FTTP) broadband on the Openreach network, focused on connecting rural communities. Gigaclear offers symmetrical speeds, meaning upload and download speeds are equal — a significant advantage for video conferencing, cloud backups and content creation. The provider holds a 4.7/5 rating on Trustpilot.

Gigaclear Broadband Packages and Pricing

Gigaclear offers the following broadband packages as of March 2026: 300Mbps avg. symmetrical (300/300Mbps): £16/month (months 1-18, then standard list price).
400Mbps avg. symmetrical (400/400Mbps): £22/month + free Smart WiFi Mesh (months 1-18).
900Mbps avg. symmetrical (900/900Mbps): £24/month + free Smart WiFi Mesh (months 1-18). £0 activation/installation. New customers only, March Mega Deals. Post-contract: ~£46, £82, £85 respectively. Gigaclear.com, MoneySavingExpert, ISPreview Contracts are typically 18-month minimum term standard; monthly rolling post-term (1 month notice); special 6-month intro offers. Early termination fees apply. Gigaclear.com, BroadbandGenie, MSE.

Network and Technology

Gigaclear's broadband runs on Full fibre FTTP (fibre-to-the-premises) on Gigaclear's own dedicated rural network (not Openreach or CityFibre). Gigaclear.com, MoneySuperMarket. Coverage: Primarily rural areas in >26 counties across South West, Midlands, South East England (e.g., Oxfordshire, Gloucestershire, Northamptonshire, Berkshire, Essex, Devon, Somerset). Covers 530k+ premises. Use postcode checker on site. Gigaclear.com, Gigaclear about. Router: Gigaclear powered by Linksys WiFi 6 mesh router (models e.g., WHW0301GC-UK, SPNMX42GC, SPNMX55GC); free Smart WiFi Mesh (£108 value) on select packages. Gigaclear.com, Linksys.

Customer Service and Satisfaction

Gigaclear has a Trustpilot rating of 4.7/5 (35,000+ reviews). Trustpilot. Ofcom data: No specific March 2026 satisfaction/complaints data found in latest reports. Fined £122k in 2025 for VoIP emergency call location info failures (948 calls, 2022-2024; remedied). Not yet rated due to small size. ISPreview, MoneySuperMarket. Support: UK/Oxfordshire-based; 01865 591 131; Mon-Fri 8am-8pm (phone to 7pm), Sat 9am-5:30pm, Sun 10am-3pm (chat only), holidays 10am-5pm; [email protected]; live chat; excellent Trustpilot feedback. Gigaclear.com.

Price Rises and Contract Terms

Prices may change during contract (T&Cs); post-18m significant rises to list price (e.g., £16→£46); possible CPI+3.5% each Oct (30 days notice to leave penalty-free); 2023/24 rises £1.50-£3; loyalty discounts negotiable on renewal. Gigaclear.com, BroadbandGenie Ofcom banned opaque CPI+X percentage-based price rises from January 2025 — all UK providers must now state a clear fixed pound amount for any mid-contract increase. All broadband contracts come with a 14-day cooling-off period, and switching is handled through One Touch Switch — your new provider manages the process with no need to contact your current one.

Frequently Asked Questions

Is Gigaclear broadband any good?

Gigaclear has a 4.7/5 (35,000+ reviews). Trustpilot Trustpilot rating. Key strengths include rural full fibre specialist. Check your postcode to see if Gigaclear is available at your address and compare with other providers.

What speeds does Gigaclear offer?

Gigaclear offers broadband speeds ranging from 300 Mbps to 900 Mbps, depending on your chosen package and what is available at your address.

Does Gigaclear have mid-contract price rises?

Prices may change during contract (T&Cs); post-18m significant rises to list price (e.g., £16→£46); possible CPI+3.5% each Oct (30 days notice to leave penalty-free); 2023/24 rises £1.50-£3; loyalt...

Where is Gigaclear available?

Primarily rural areas in >26 counties across South West, Midlands, South East England (e.g., Oxfordshire, Gloucestershire, Northamptonshire, Berkshire, Essex, Devon, Somerset). Covers 530k+ premises. Use postcode checker on site. Gigaclear.com, Gi... Enter your postcode on CompareFibre to check availability and compare deals from all providers at your address.