Wessex Internet Broadband Profile

About Wessex Internet Broadband

Wessex Internet is a UK broadband provider offering full fibre (FTTP) broadband on its own independent network, focused on connecting rural communities. The provider holds a 4.7/5 rating on Trustpilot.

Wessex Internet Broadband Packages and Pricing

Wessex Internet offers the following broadband packages as of March 2026: Full Fibre Lite: 100Mbps down / 15Mbps up, 100GB, £29/mo.
Full Fibre 250: 250/125Mbps, Unlimited, £42.50/mo.
Full Fibre 500: 500/250Mbps, Unlimited, £55/mo.
Full Fibre 900: 900/450Mbps, Unlimited, £79/mo.
Wireless Home Starter: 30/5Mbps, 60GB, £25/mo.
Home Family: 40/10Mbps, 300GB, £39/mo.
Home Unlimited: 50/10Mbps, Unlimited, £49/mo. All 18-month contracts, £49 activation (varies for wireless), free install where subsidized. Contracts are typically 18 months minimum term; rolling monthly thereafter..

Network and Technology

Wessex Internet's broadband runs on Full fibre (FTTP) on own network; superfast wireless broadband alternative.. Coverage: Rural areas in Dorset, South Somerset, Hampshire, Wiltshire (e.g. New Forest, Sturminster Newton, Shrewton, North Dorset, South Wiltshire). Postcode checker on website. Expanding via Project Gigabit.. Router: Wessex Hub included (brand new); Nokia Beacon G6 noted in forums; own router supported..

Customer Service and Satisfaction

Wessex Internet has a Trustpilot rating of 4.7/5 Excellent (762 reviews) Trustpilot. Ofcom data: 86% overall satisfaction (above average), 3 complaints per 100k (below average) CompareFibre. Support: Dorset-based team, phone 0333 240 7997 (Mon-Sat 8am-9pm, Sun/BH 10am-4pm); email [email protected]; complaints process detailed..

Price Rises and Contract Terms

Fixed in-contract price (e.g. £55 to £60/mo rolling after 18mo on Full Fibre 500); no explicit mid-contract rises mentioned, follows Ofcom rules for new contracts. Ofcom banned opaque CPI+X percentage-based price rises from January 2025 — all UK providers must now state a clear fixed pound amount for any mid-contract increase. All broadband contracts come with a 14-day cooling-off period, and switching is handled through One Touch Switch — your new provider manages the process with no need to contact your current one.

Frequently Asked Questions

Is Wessex Internet broadband any good?

Wessex Internet has a 4.7/5 Excellent (762 reviews) Trustpilot Trustpilot rating. Key strengths include rural full fibre focus. Check your postcode to see if Wessex Internet is available at your address and compare with other providers.

What speeds does Wessex Internet offer?

Wessex Internet offers broadband speeds ranging from 5 Mbps to 450 Mbps, depending on your chosen package and what is available at your address.

Does Wessex Internet have mid-contract price rises?

Fixed in-contract price (e.g. £55 to £60/mo rolling after 18mo on Full Fibre 500); no explicit mid-contract rises mentioned, follows Ofcom rules for new contracts.

Where is Wessex Internet available?

Rural areas in Dorset, South Somerset, Hampshire, Wiltshire (e.g. New Forest, Sturminster Newton, Shrewton, North Dorset, South Wiltshire). Postcode checker on website. Expanding via Project Gigabit. Enter your postcode on CompareFibre to check availability and compare deals from all providers at your address.