Jurassic Fibre Broadband Profile

About Jurassic Fibre Broadband

Jurassic Fibre is a UK broadband provider offering full fibre (FTTP) broadband on the Openreach network. Coverage is regional — check your postcode for availability. The provider holds a 4.5/5 rating on Trustpilot.

Jurassic Fibre Broadband Packages and Pricing

Jurassic Fibre offers the following broadband packages as of March 2026: SmartHome 150 (150 Mbps download, upload not specified, £32/mo), SmartHome 450 (450 Mbps, £35/mo), SmartHome 950 (950 Mbps, £40/mo).
all 24-month contracts, prices from cuckoo.co price list ~£32-£38 CompareFibre, Cuckoo price list Contracts are typically 24 months minimum (previously 12/24 or flexible) CompareFibre, Cuckoo review.

Network and Technology

Jurassic Fibre's broadband runs on FTTP on own network (not Openreach/CityFibre), Exeter-based rollout Jurassic Fibre. Coverage: Devon, Somerset, Dorset (e.g. Honiton, Barnstaple, Bridgwater, Yeovil, Taunton, Sherborne); 90,000+ premises passed Jurassic site, CompareFibre. Router: Jurassic Hub included with all packages CompareFibre; eero Pro 6E mentioned on Cuckoo site Cuckoo.

Customer Service and Satisfaction

Jurassic Fibre has a Trustpilot rating of 4.5/5 (5,037 reviews) Trustpilot. Ofcom data: 87% satisfaction (above average), 3 complaints per 100k customers (below average) CompareFibre Ofcom data. Support: Phone: 01392 345600, email: [email protected]; multi-stage process escalating to Communications Ombudsman; mixed reviews Complaints policy.

Price Rises and Contract Terms

Annual £3/mo increase on ~1 April during contract term Cuckoo price list; customer complaints on post-rebrand hikes Ofcom banned opaque CPI+X percentage-based price rises from January 2025 — all UK providers must now state a clear fixed pound amount for any mid-contract increase. All broadband contracts come with a 14-day cooling-off period, and switching is handled through One Touch Switch — your new provider manages the process with no need to contact your current one.

Frequently Asked Questions

Is Jurassic Fibre broadband any good?

Jurassic Fibre has a 4.5/5 (5,037 reviews) Trustpilot Trustpilot rating. Key strengths include ultrafast full fibre to rural south west. Check your postcode to see if Jurassic Fibre is available at your address and compare with other providers.

What speeds does Jurassic Fibre offer?

Jurassic Fibre offers broadband speeds ranging from 150 Mbps to 950 Mbps, depending on your chosen package and what is available at your address.

Does Jurassic Fibre have mid-contract price rises?

Annual £3/mo increase on ~1 April during contract term Cuckoo price list; customer complaints on post-rebrand hikes

Where is Jurassic Fibre available?

Devon, Somerset, Dorset (e.g. Honiton, Barnstaple, Bridgwater, Yeovil, Taunton, Sherborne); 90,000+ premises passed Jurassic site, CompareFibre Enter your postcode on CompareFibre to check availability and compare deals from all providers at your address.