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Lit Fibre Broadband Profile

Full fibre provider rolling out across towns and villages in England.

4.2/5
Above Average
location_on
policyOfcom Certified
verifiedLive API Pricing

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The Verdict

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Pros

  • check_circleCompetitive pricing
  • check_circleFull fibre only
  • check_circleGrowing coverage
  • check_circleGood value
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Cons

  • cancelStill expanding
  • cancelSmaller brand
  • cancelLimited support channels

Service & Support

Data via Ofcom
sentiment_satisfied

83%

Overall Satisfaction

arrow_upward Above Average

report

4

Complaints per 100k

arrow_downward Below Average

timer

2m 00s

Call Wait Time

remove Average

About Lit Fibre Broadband

Lit Fibre is a UK broadband provider offering full fibre (FTTP) broadband on the CityFibre network. Coverage is regional — check your postcode for availability. Lit Fibre stands out with no mid-contract price rises, meaning the price you sign up at is the price you pay for the full contract term. The provider holds a 4.8/5 rating on Trustpilot.

Lit Fibre Broadband Packages and Pricing

Lit Fibre offers the following broadband packages as of March 2026: No new packages available March 2026 (ceased new sales). Historical (Oct 2025): Lit 100Mbps (100/100Mbps sym., Local £22.99/m, Nat. £26.49/m), Lit 500 (500/500Mbps, L £25.99, N £32.49), Lit 1000 (1Gbps sym., L £26.99, N £32.49). Contracts 12/18/24m. Existing customers retain packages via Zen migration. Contracts are typically 12, 18, 24 months (historical; existing retained).

Network and Technology

Lit Fibre's broadband runs on FTTP on CityFibre infrastructure (originally own network, acquired 2024). Coverage: CityFibre areas: Wiltshire, Gloucestershire, Hertfordshire, Worcestershire, Essex, Suffolk (~200-300k premises). Router: Lit Hub (GigaSpire BLAST u4, WiFi 6, mesh options).

Customer Service and Satisfaction

Lit Fibre has a Trustpilot rating of 4.8/5 (3,351 reviews) Trustpilot. Ofcom data: Not reported (<1.5% market share). Support: Highly rated (Trustpilot comments praise quick, helpful UK support); migrating to Zen.

Price Rises and Contract Terms

No mid-contract rises guaranteed; post-contract increases (historical) Ofcom banned opaque CPI+X percentage-based price rises from January 2025 — all UK providers must now state a clear fixed pound amount for any mid-contract increase. All broadband contracts come with a 14-day cooling-off period, and switching is handled through One Touch Switch — your new provider manages the process with no need to contact your current one.

Frequently Asked Questions

Is Lit Fibre broadband any good?

Lit Fibre has a 4.8/5 (3,351 reviews) Trustpilot Trustpilot rating. Key strengths include symmetrical speeds. Check your postcode to see if Lit Fibre is available at your address and compare with other providers.

What speeds does Lit Fibre offer?

Lit Fibre offers broadband speeds ranging from 100 Mbps to 500 Mbps, depending on your chosen package and what is available at your address.

Does Lit Fibre have mid-contract price rises?

No. Lit Fibre guarantees no mid-contract price rises. The price you sign up at stays the same for the full contract term. This sets Lit Fibre apart from most major UK providers.

Where is Lit Fibre available?

CityFibre areas: Wiltshire, Gloucestershire, Hertfordshire, Worcestershire, Essex, Suffolk (~200-300k premises) Enter your postcode on CompareFibre to check availability and compare deals from all providers at your address.

Why Switch to Lit Fibre?

  • savings

    Great Value

    Competitive full fibre pricing.

  • cable

    Full Fibre

    100% fibre optic.

  • trending_up

    Growing

    Expanding across England.

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