Toob Broadband Profile

About Toob Broadband

Toob is a UK broadband provider offering full fibre (FTTP) broadband on the CityFibre network. Coverage is regional — check your postcode for availability. Toob stands out with no mid-contract price rises, meaning the price you sign up at is the price you pay for the full contract term. The provider holds a 4.5/5 rating on Trustpilot.

Toob Broadband Packages and Pricing

Toob offers the following broadband packages as of March 2026: Essentials (~50 Mbps sym, monthly social tariff).
Home150 (150 Mbps down/up, £18-£20/mo, 18m).
Home900 (900 Mbps down/up, £25/mo, 18m).
Rolling 900 (900 Mbps sym, monthly) Contracts are typically 18 months (standard), 24 months (promo), 1 month rolling MoneySuperMarket.

Network and Technology

Toob's broadband runs on FTTP full-fibre (own network South England + CityFibre). Coverage: South coast (Portsmouth, Southampton, Bournemouth, Hampshire, Surrey towns); expanding England/Scotland (33 towns e.g. Aberdeen, Edinburgh, Blackpool). Router: Toob Hub / Linksys Wi-Fi 6 included Toob.

Customer Service and Satisfaction

Toob has a Trustpilot rating of 4.5/5 (7K reviews) Trustpilot. Ofcom data: No specific data (small provider, not listed in top complaints Q3 2025); 89% satisfaction per CompareFibre CompareFibre. Support: UK-based phone 023 9300 9300 (M-F 8am-8pm, Sat 8am-6pm, Sun 10am-4pm); live chat 7am-10pm daily Toob.

Price Rises and Contract Terms

None during fixed contract (18m); price fixed for duration Toob Ofcom banned opaque CPI+X percentage-based price rises from January 2025 — all UK providers must now state a clear fixed pound amount for any mid-contract increase. All broadband contracts come with a 14-day cooling-off period, and switching is handled through One Touch Switch — your new provider manages the process with no need to contact your current one.

Frequently Asked Questions

Is Toob broadband any good?

Toob has a 4.5/5 (7K reviews) Trustpilot Trustpilot rating. Key strengths include no mid-contract price rises. Check your postcode to see if Toob is available at your address and compare with other providers.

What speeds does Toob offer?

Toob offers broadband speeds ranging from 50 Mbps to 900 Mbps, depending on your chosen package and what is available at your address.

Does Toob have mid-contract price rises?

No. Toob guarantees no mid-contract price rises. The price you sign up at stays the same for the full contract term. This sets Toob apart from most major UK providers.

Where is Toob available?

South coast (Portsmouth, Southampton, Bournemouth, Hampshire, Surrey towns); expanding England/Scotland (33 towns e.g. Aberdeen, Edinburgh, Blackpool) Enter your postcode on CompareFibre to check availability and compare deals from all providers at your address.