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TalkTalk Broadband Profile

Budget broadband with simple packages and competitive pricing.

3.6/5
Below Average
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The Verdict

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Pros

  • check_circleAmong the cheapest deals
  • check_circleSimple no-frills packages
  • check_circleFlexible contract options
  • check_circleFixed-price plans available
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Cons

  • cancelPoor customer service ratings
  • cancelSlower speeds
  • cancelHistory of data breaches

Service & Support

Data via Ofcom
sentiment_satisfied

72%

Overall Satisfaction

arrow_upward Below Average

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14

Complaints per 100k

arrow_downward Above Average

timer

5m 10s

Call Wait Time

remove Above Average

About TalkTalk Broadband

TalkTalk is a UK broadband provider offering full fibre (FTTP) broadband on the Openreach network, available across most of the UK. TalkTalk stands out with no mid-contract price rises, meaning the price you sign up at is the price you pay for the full contract term. The provider holds a 2.6/5 rating on Trustpilot.

TalkTalk Broadband Packages and Pricing

TalkTalk offers the following broadband packages as of March 2026: Fibre 35 (35Mbps down avg, ~10Mbps up est., £24/mth rising to £28 Apr 2027).
Fibre 65 (65Mbps down avg, ~20Mbps up est., £24/mth rising to £28 Apr 2027).
Full Fibre 150 (150Mbps down avg, symm est., £24/mth rising to £28 Apr 2027).
Full Fibre 500 (500Mbps down avg, symm est., £30/mth rising to £34 Apr 2027).
Full Fibre 900 (900Mbps down avg, symm est., £36/mth rising to £40 Apr 2027). All unlimited data.TalkTalk Deals Contracts are typically 18 months (Full Fibre 150/500/900); 24 months (Fibre 35/65).TalkTalk Deals.

Network and Technology

TalkTalk's broadband runs on Part-fibre (FTTC) on Openreach; Full Fibre (FTTP) on Openreach or CityFibre.TalkTalk CityFibre. Coverage: Nationwide on Openreach (~95% UK); CityFibre in 100+ towns/cities (e.g. Coventry, Leeds). Check postcode.TalkTalk Availability. Router: Wi-Fi Hub 3 (Sagemcom, Wi-Fi 6, mesh); or Amazon Eero on some plans. Free/included, tailored to speed.WiFi Hub.

Customer Service and Satisfaction

TalkTalk has a Trustpilot rating of 2.6/5 (88K reviews).Trustpilot. Ofcom data: Highest broadband complaints: 10-14 per 100k customers (Q3 2025), above industry avg of 10; top for complaints on faults, provisioning, billing.Ofcom via Independent, Uswitch. Support: Live chat Mon-Fri 9am-9pm, Sat-Sun 9am-6/7pm; Phone 0345 172 0088 (free from TT line) Mon-Fri 9am-7pm, Sat 9am-6pm. UK-based not specified.TalkTalk Support.

Price Rises and Contract Terms

Fixed rise Apr 2026/7: £4/mth on newer contracts, £3/mth on older; inflation+3.7% on pre-Aug2024 (e.g. 7.1% in 2026). Locked until 2027 on Mar2026 deals.Uswitch, TalkTalk Deals Ofcom banned opaque CPI+X percentage-based price rises from January 2025 — all UK providers must now state a clear fixed pound amount for any mid-contract increase. All broadband contracts come with a 14-day cooling-off period, and switching is handled through One Touch Switch — your new provider manages the process with no need to contact your current one.

Frequently Asked Questions

Is TalkTalk broadband any good?

TalkTalk has a 2.6/5 (88K reviews).Trustpilot Trustpilot rating. Key strengths include no price rise until 2027 on current deals. Check your postcode to see if TalkTalk is available at your address and compare with other providers.

What speeds does TalkTalk offer?

TalkTalk offers broadband speeds ranging from 10 Mbps to 900 Mbps, depending on your chosen package and what is available at your address.

Does TalkTalk have mid-contract price rises?

No. TalkTalk guarantees no mid-contract price rises. The price you sign up at stays the same for the full contract term. This sets TalkTalk apart from most major UK providers.

Where is TalkTalk available?

Nationwide on Openreach (~95% UK); CityFibre in 100+ towns/cities (e.g. Coventry, Leeds). Check postcode.TalkTalk Availability Enter your postcode on CompareFibre to check availability and compare deals from all providers at your address.

Why Switch to TalkTalk?

  • savings

    Lowest Prices

    Often cheapest for basic fibre.

  • list

    No Frills

    Simple packages without extras.

  • event_available

    Flexibility

    Shorter contracts and rolling monthly.

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