Upp Broadband Profile

About Upp Broadband

Upp is a UK broadband provider offering full fibre (FTTP) broadband on its own independent network. Coverage is regional — check your postcode for availability. Upp offers symmetrical speeds, meaning upload and download speeds are equal — a significant advantage for video conferencing, cloud backups and content creation. The provider holds a 4.7/5 rating on Trustpilot.

Upp Broadband Packages and Pricing

Upp offers the following broadband packages as of March 2026: Upp 200: 200Mbps down/up, £32/mo (12 months).
Upp 500: 500Mbps down/up, £38/mo (12 months).
Upp 900: 900Mbps down/up, £45/mo (12 months) CompareFibre Contracts are typically 12 months for residential packages CompareFibre.

Network and Technology

Upp's broadband runs on FTTP (full fibre to the premises), own network CompareFibre, CIO Bulletin. Coverage: Lincolnshire and East Yorkshire (regional focus) CompareFibre, Lincolnshire Council. Router: Wi-Fi 6 Mesh Router included with all packages CompareFibre.

Customer Service and Satisfaction

Upp has a Trustpilot rating of 4.7/5 (Excellent) based on 1,433 reviews Trustpilot. Ofcom data: No specific Ofcom satisfaction or complaints data found for Upp (small regional provider not in major lists) Ofcom reports via ISPreview. Support: Praised for good service in reviews (e.g. helpful staff like Guy, Kay, Kian); note: service migrated to Virgin Media around 2024, recent activity unclear Trustpilot.

Price Rises and Contract Terms

No specific mid-contract price rise policy details found; general UK market follows Ofcom rules on fixed increases post-2025 Uswitch Ofcom banned opaque CPI+X percentage-based price rises from January 2025 — all UK providers must now state a clear fixed pound amount for any mid-contract increase. All broadband contracts come with a 14-day cooling-off period, and switching is handled through One Touch Switch — your new provider manages the process with no need to contact your current one.

Frequently Asked Questions

Is Upp broadband any good?

Upp has a 4.7/5 (Excellent) based on 1,433 reviews Trustpilot Trustpilot rating. Key strengths include symmetrical upload/download speeds. Check your postcode to see if Upp is available at your address and compare with other providers.

What speeds does Upp offer?

Upp offers broadband speeds ranging from 200 Mbps to 900 Mbps, depending on your chosen package and what is available at your address.

Does Upp have mid-contract price rises?

No specific mid-contract price rise policy details found; general UK market follows Ofcom rules on fixed increases post-2025 Uswitch

Where is Upp available?

Lincolnshire and East Yorkshire (regional focus) CompareFibre, Lincolnshire Council Enter your postcode on CompareFibre to check availability and compare deals from all providers at your address.