YouFibre Broadband Profile

About YouFibre Broadband

YouFibre is a UK broadband provider offering full fibre (FTTP) broadband. Coverage is regional — check your postcode for availability. YouFibre stands out with no mid-contract price rises, meaning the price you sign up at is the price you pay for the full contract term. The provider holds a 3.8/5 rating on Trustpilot.

YouFibre Broadband Packages and Pricing

YouFibre offers the following broadband packages as of March 2026: You 200: 200Mbps down/200Mbps up, £20/mo (promo until Apr 2026).
You 900: 900/900Mbps, £25/mo.
You 1800: 1800/1800Mbps, £30/mo.
You 7000: 7000/7000Mbps, £99.99/mo. Also 1000Mbps at £25/mo advertised. All symmetric FTTP. 12-month min term. ISPreview Mar 2026, YouFibre homepage Contracts are typically 12-month minimum (promo); 18-month fixed or monthly rolling options. ISPreview, Uswitch.

Network and Technology

YouFibre's broadband runs on FTTP (full fibre) on Netomnia (Substantial) network, XGS-PON technology. ISPreview, Uswitch. Coverage: Primarily North East England (Bishop Auckland, Middlesbrough, Stockton, Spennymoor, Peterlee, Trimdon, Durham, Darlington), also Wednesbury, Wales areas. Covers ~3M premises UK-wide. Check postcode. YouFibre locations, ISPreview. Router: Wi-Fi 7 Hub/router included free with all plans, handles multi-gig speeds. Model not specified; two types by speed tier. ISPreview, YouFibre homepage.

Customer Service and Satisfaction

YouFibre has a Trustpilot rating of 3.8/5 (7 reviews) as of recent data. Trustpilot. Ofcom data: No specific data found for YouFibre in latest Q3/Q4 2025 reports (published 2026); not listed among top complainants like EE/TalkTalk (10/100k avg 8). Likely low volume due to smaller base. Ofcom via BroadbandTVNews, ISPreview Ofcom. Support: Support: 0330 822 2222 (8am-8pm daily), 24/7 email ([email protected]), live chat in app 7 days. Sales: 0333 443 9694 (8am-8pm Mon-Fri, 10am-6pm Sat). UK-based boffins, not bots. YouFibre support.

Price Rises and Contract Terms

No CPI or price increases during fixed-term contracts (12-18 months); price fixed unless upgrading. Rolling monthly may change. YouFibre KB Ofcom banned opaque CPI+X percentage-based price rises from January 2025 — all UK providers must now state a clear fixed pound amount for any mid-contract increase. All broadband contracts come with a 14-day cooling-off period, and switching is handled through One Touch Switch — your new provider manages the process with no need to contact your current one.

Frequently Asked Questions

Is YouFibre broadband any good?

YouFibre has a 3.8/5 (7 reviews) as of recent data. Trustpilot Trustpilot rating. Key strengths include symmetric speeds. Check your postcode to see if YouFibre is available at your address and compare with other providers.

What speeds does YouFibre offer?

YouFibre offers broadband speeds ranging from 200 Mbps to 7000 Mbps, depending on your chosen package and what is available at your address.

Does YouFibre have mid-contract price rises?

No. YouFibre guarantees no mid-contract price rises. The price you sign up at stays the same for the full contract term. This sets YouFibre apart from most major UK providers.

Where is YouFibre available?

Primarily North East England (Bishop Auckland, Middlesbrough, Stockton, Spennymoor, Peterlee, Trimdon, Durham, Darlington), also Wednesbury, Wales areas. Covers ~3M premises UK-wide. Check postcode. YouFibre locations, ISPreview Enter your postcode on CompareFibre to check availability and compare deals from all providers at your address.