Plusnet Broadband Deals (April 2026)

Plusnet offers Unlimited Fibre (66Mbps average) from £22.99/month and Full Fibre packages from 74Mbps to 900Mbps on 24-month contracts, with reward cards worth up to £140. Owned by BT, Plusnet uses the Openreach FTTP and FTTC network with UK-based customer support in Sheffield.

Plusnet Broadband Packages and Prices in April 2026

Plusnet is a value broadband brand owned by BT and operates on the Openreach network, meaning it can access the same FTTP and FTTC infrastructure as BT but at lower prices. As of April 2026, Plusnet's core lineup includes: Unlimited Fibre (average 66Mbps, FTTC) at £22.99/month; Full Fibre 74 at £21.99/month; Full Fibre 145 at £22.99/month with a £100 reward card; Full Fibre 300 at £24.99/month with a £100 reward card; Full Fibre 500 at £27.99/month with a £100 reward card; and Full Fibre 900 at £29.99/month with a reward card worth £50–£140. All are on 24-month contracts with prices rising by £4/month from March 2027 and £4 again in 2028. Setup is free. The Plusnet Hub Two router is included with every package.

Plusnet vs BT and TalkTalk: Value Comparison

Plusnet consistently positions itself as cheaper than BT for equivalent Openreach-based packages. Its Full Fibre 300 at £24.99/month compares favourably to BT's equivalent at around £35/month. Against TalkTalk, which charges £30/month for Full Fibre 500 and £36 for Full Fibre 900, Plusnet's pricing is broadly competitive, particularly once you factor in the reward cards. Vodafone offers CityFibre-based FTTP from around £25/month but without reward cards. Plusnet's reward cards — cashback via prepaid Mastercard — are typically paid out within 90 days of activation and can effectively reduce the total cost of a two-year contract by £100 or more. Ofcom's 2025 data placed Plusnet among the top performers for low complaints, recording just 4 complaints per 100,000 customers in Q3 2025.

Plusnet Customer Service and Satisfaction

Plusnet operates a UK-based customer support team in Sheffield, a differentiator among budget broadband providers. In Ofcom's 2024–2025 surveys, Plusnet scored 89–91% overall satisfaction, one of the highest in the market and well above the industry average of 84%. Fault rates are low at 16 per 1,000 customers. The Plusnet Hub Two router includes dual-band Wi-Fi and parental controls via the Plusnet Safeguard feature. One drawback is that Plusnet does not offer a premium mesh Wi-Fi system in the way BT and Sky do — customers needing whole-home coverage would need to purchase additional access points separately. Plusnet's broadband is available across approximately 75% of UK premises for Full Fibre (FTTP) and around 98% for FTTC.

How to Switch to Plusnet

Switching to Plusnet is straightforward via the One Touch Switching (OTS) process introduced by Ofcom in 2023. Over 1.6 million UK customers used OTS in its first year. You simply choose your Plusnet package and they contact your current provider on your behalf — no need to call your old ISP to cancel. The switch typically takes around 10 working days for FTTP installations (if a new fibre line needs installing) or just a few days for transfers on existing lines. There are no setup fees for Full Fibre or FTTC packages. Plusnet provides a guaranteed minimum speed at signup, and if they fail to deliver this, you can exit your contract penalty-free. Early termination fees apply if you leave before the 24-month term otherwise.

Compare Broadband Deals at Your Address

Plusnet's availability depends on whether Openreach FTTP or FTTC is live at your address. Enter your postcode to see which Plusnet packages are available alongside competing providers, and check whether you qualify for a reward card deal.

Frequently Asked Questions

Is Plusnet the same as BT?

Plusnet is owned by BT Group and uses the same Openreach network infrastructure. The key differences are price (Plusnet is cheaper), router hardware (Plusnet Hub Two vs BT Smart Hub 2), and extras like BT Sport or mobile integration. Customer support is handled by Plusnet's dedicated team in Sheffield.

How much do Plusnet reward cards pay out?

Plusnet reward cards vary from £50 to £140 depending on the package and promotional period. The Full Fibre 145, 300, and 500 packages currently offer £100 reward cards, while Full Fibre 900 offers between £50 and £140. Cards are issued as prepaid Mastercards, typically within 30–90 days of activation.

Does Plusnet have a price rise in 2026?

Plusnet introduced a £4/month rise for new customers in April 2026, with existing mid-contract customers facing a £3/month increase. Further rises of £4/month are scheduled for March 2027 and 2028. These fixed rises replace the old CPI+X system that Ofcom banned for new contracts from January 2025.

Related Guides

Plusnet Fibre Broadband Deals · BT Broadband Deals · TalkTalk Fibre Broadband Deals · Broadband Only Deals · Cheap Broadband Deals

Methodology

This guide is based on publicly available data from Ofcom, provider websites, and independent sources including ISPreview.co.uk, Thinkbroadband, and Point Topic. Pricing, speeds, and availability were verified in April 2026 and are subject to change. CompareFibre is editorially independent — providers do not pay for placement or influence our recommendations.