Truespeed Broadband Speed Test Guide (2026)

Truespeed customers should receive guaranteed speeds of 150Mbps, 300Mbps, 600Mbps, or 900Mbps download depending on their plan, with fully symmetrical upload speeds matching the download figure. Truespeed is a South West and East of England FTTP provider rated 4.8/5 Excellent on Trustpilot. Unlike most providers, Truespeed guarantees its advertised speeds rather than offering them as averages — if speeds fall below the guaranteed level, customers can exit their contract or receive a remedy.

Expected Truespeed Package Speeds

Truespeed (not available on CompareFibre as a linked provider) builds and operates its own full fibre network in Somerset, Bath, Bristol, South Gloucestershire, and parts of East England including Cambridgeshire, Essex, Suffolk, and Norfolk. Package speeds are symmetrical on all plans — meaning upload equals download — which sets Truespeed apart from most Openreach-based ISPs. The 150Mbps plan costs from £25 per month on a 24-month flash sale contract. The 300Mbps plan starts at £29 per month. The 600Mbps plan is available from £29 per month on flash sale, and the 900Mbps plan from £29 per month — making the upper tiers particularly competitive for the speed delivered. All plans include Truespeed's fixed price promise (no mid-contract rises), free installation, a 30-day money-back guarantee, and a WiFi 7 mesh router. For rural households in the South West where mainstream providers are not available, Truespeed is often one of very few full fibre options. Wessex Internet and Gigaclear are the closest comparable rural FTTP providers serving overlapping geographies in the South West.

How to Run a Speed Test on Truespeed Broadband

For the most accurate Truespeed speed test, connect your device directly to the Truespeed WiFi 7 mesh router using an ethernet cable. Truespeed's router supports Wi-Fi 7, which offers the highest wireless speeds available in 2026, but even Wi-Fi 7 cannot match the accuracy of a wired test for determining your true line speed. On the 900Mbps plan, verify that your ethernet adapter is Gigabit-capable — older 100Mbps fast ethernet ports will cap your result at around 94Mbps regardless of your actual connection speed. Because Truespeed guarantees its speeds rather than advertising averages, a result significantly below your subscribed speed (more than 10–20% below) is a legitimate basis for contacting Truespeed support. Pause all background activity before testing, including cloud backup software, automatic system updates, and streaming on other devices in the home. Run the test three or more times, comparing results at both peak and off-peak periods.

Understanding Your Truespeed Speed Test Results

Speed test results show four key metrics. Download speed (Mbps) is the primary figure most people focus on — it determines how quickly you can stream video, browse, or download files. On Truespeed, upload speed should exactly match your download speed (for example, 900/900Mbps on the top plan) because Truespeed provides fully symmetric full fibre. If your upload is significantly lower than your download, contact Truespeed as this may indicate a provisioning error. Latency (ping) on Truespeed's FTTP network should be under 10ms to UK servers, with expected values typically well below this on a wired connection given the nature of dedicated fibre to the premises. Jitter should be under 3ms on a well-provisioned connection. Since Truespeed guarantees rather than averages its speeds, speeds consistently below the contracted rate — even by 20% — should be reported. Compare results over several days at different times before contacting support. In rural areas, Truespeed's FTTP delivers a dramatically different experience compared with legacy Openreach ADSL or FTTC, which might deliver only 10–20Mbps in locations where Truespeed offers 900Mbps. For contrast, mainstream providers like BT use Openreach infrastructure and cannot always reach the same rural premises Truespeed covers.

How to Improve Your Truespeed Broadband Speeds

Truespeed includes a WiFi 7 mesh router with all plans, which represents the latest generation of wireless technology. Wi-Fi 7 delivers theoretical speeds over 40Gbps and improved performance in environments with multiple competing networks. For the best day-to-day experience, place the primary mesh node centrally and add secondary nodes to extend coverage to outbuildings or upper floors. Old stone farmhouses and thatched cottages common in Somerset and Dorset have particularly thick walls that attenuate Wi-Fi signals strongly — adding a mesh node on each floor is advisable. Ethernet cables connecting gaming consoles, smart TVs, or work desktops will bypass all Wi-Fi limitations and achieve speeds close to the full contracted rate. Ensure all ethernet cables between your ONT and router are Cat5e or Cat6. Restart the mesh system monthly. If Truespeed speeds remain below the guaranteed level after troubleshooting, contact Truespeed's local UK support team. Truespeed also offers a 30-day money-back guarantee, giving new customers confidence that the service will meet expectations. Urban providers such as Sky use Openreach but often cannot match Truespeed's rural reach or guaranteed speed commitment.

Compare Broadband Deals at Your Address

Truespeed is available via its own postcode checker at truespeed.com. If Truespeed is not in your area, alternative rural FTTP providers like Wessex Internet may serve your postcode. Use CompareFibre to check all available options at your address.

Frequently Asked Questions

Does Truespeed guarantee its speeds?

Yes. Unlike most ISPs that advertise average speeds, Truespeed guarantees the speeds on its packages. If your measured speed falls below the contracted rate, Truespeed will investigate and remedy the issue or allow you to exit your contract. The 30-day money-back guarantee also applies to new customers.

Where does Truespeed cover?

Truespeed's network covers parts of Somerset, Bath, Bristol, and South Gloucestershire in the South West, as well as areas in Cambridgeshire, Essex, Suffolk, and Norfolk in the East of England. The network is expanding. Use the postcode checker at truespeed.com to confirm availability at your specific address.

What router does Truespeed include?

Truespeed includes a WiFi 7 mesh router with all plans — the latest generation of wireless technology, delivering faster wireless speeds and better performance in multi-device households than Wi-Fi 6 or 6E. This is included free of charge with all plans and is particularly valuable in rural homes with thick walls where standard router Wi-Fi often struggles.

Related Guides

Truespeed Fibre Reviews · Wessex Internet Speed Test · Gigaclear Fibre Speed Test · Rural Fibre Broadband Deals · Broadband Speed Guide

Methodology

This guide is based on publicly available data from Ofcom, provider websites, and independent sources including ISPreview.co.uk, Thinkbroadband, and Point Topic. Pricing, speeds, and availability were verified in April 2026 and are subject to change. CompareFibre is editorially independent — providers do not pay for placement or influence our recommendations.